Surgery Line

Delivering for the Practice, Patients and Staff

Surgery Line is a unique solution that has been developed and enhanced to comply fully with the need and demands of General Practice.

Surgery Line has been developed to solve the problem of patient access. A recent survey found that 20 million patient calls a month will receive the engaged tone when they try to access their GP. Surgery Line eliminates the engaged tone to ensure every caller gets through.

We deliver a service that is bespoke to your surgery. Here are some of the key Surgery Line benefits.

Schedule Reports
You will be able to view statistics on both your incoming and outgoing calls. This gives you the ability to specifically trace and analyse with ease.

Record Calls
Call recording acts a protection for your patients and staff, and is growing ever more important in modern health care.

Reduce ‘did not attends’
We know this problem wastes time and money. This service offers you 24 hour cancellation.

Improve relations
Avoid any breakdown in communication during work hours by having the ability to communicate directly with your colleagues as well as having your own unique external direct dial number.

Call 0800 9 88 33 33